Develop the professional and empathetic skills to work within a community organisation to effectively assist individuals, families and communities in their social environments. You will gain the skills and knowledge for roles that involve service delivery, either direct client work and/or community education or development projects. Job opportunities include community services and case management work involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities.

Develop the skills and knowledge you need to work as a community service worker, designing and delivering person-centred services to individuals and/or groups. Learn to provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

This qualification provides you with an accredited training program and vocational outcome if you are planning to work in, or are currently working in, a universal service role (helping profession). This training was developed to equip professionals who do not have family violence as a core function of their role, but who may encounter victim survivors (including children and young people), and perpetrators, through their interactions with children, families and/or adults within their work.

Develop the skills and knowledge you need to work as a community service worker, designing and delivering person-centred services to individuals and/or groups. Learn to provide support, advocacy or interventions to individual clients, groups or communities across a range of services.