‘Admin on Tap’ a snap with local employers for Wodonga TAFE students

‘Admin on Tap’ a snap with local employers for Wodonga TAFE students

By Susan Burdett
20 Nov 2017
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Adding an innovative twist to a business administration course is reaping dividends for students in Wodonga TAFE’s ‘Admin on Tap’ program. ‘Admin on Tap’ is structured to incorporate real work experience with classroom learning, with participants completing two days of on-campus study alongside one day per week of industry-based experience. The program is providing supported and online learning opportunities to 26 unemployed people and has been tailored to offer the best chance of employment outcomes to participants.

Two streams of the ‘Admin on Tap’ program have been arranged, including a partnership arrangement with Kestrel Recruitment for young students under 24 years of age. Kestrel Recruitment source the students’ work placement with the aim that students then continue into a traineeship in Business Administration. The second group of older students, the ‘over 24s’, complete the work placement requirement, adding to their resume and enhancing employment prospects.

‘Admin on Tap’ runs for one semester and is based on units from the Certificate III in Business Administration (Education). The course covers conflict management, organisation of meetings, Microsoft Office Suite 2013, working effectively, and job relevant skills such as writing cover letters, creating resumes, and how to address selection criteria.

Wodonga TAFE’s Business Administration Teacher and Program Coordinator, Ms Jenny McNally, said that combining classroom study with work experience each week gives students the opportunity to put their newly-learned skills to immediate use. “Students are able to experience first-hand how a business operates, and are also gaining employability skills that will enhance their chances of gaining a job”, said Ms McNally.

Admin on Tap teacher with student at RFT

“During their placement, they are able to be part of a work team, show that they are punctual and reliable, and consolidate their communication skills”, explained Ms McNally. “While in industry, participants are becoming confident in their customer service, telephone and reception skills, and in the use of office equipment such as photocopiers and scanners. They are also learning all-round office skills of filing, data entry, mail outs, banking, and petty cash – skills that will place them more confidently into an administration traineeship or admin assistant role.”

Local employers have seized the opportunity to be part of this pilot program, including: First Point Legal, Ron Finemore Transport, Coons Dairy, North East Water, Alpine Shire, Community Accessibility, and Albury Wodonga Health. Mr Scott Finemore, General Manager at Finemore Transport P/L said that incorporating training into the business has a positive impact right across the business. “It’s a win-win for both parties”, said Mr Finemore, “The learning culture filters throughout the organisation.”

Admin on Tap student Rhiannon on work placement at RFT

Mr Finemore said that taking on a work placement student gave the students a valuable perspective on being a part of a workplace. “It allows them to learn the variables of a workplace and the importance of being able to work with a range of people”, said Mr Finemore. “We also find the learning environment filters through the office”, explained Mr Finemore, “Our staff are very willing to help the students learn, and to give them tasks that help extend their learning.”

The ‘Admin on Tap’ program is supported through the Victorian Government’s ‘Back to Work’ funding. 

Click here to find out more and to apply for 'Admin on Tap' or the Certificate III in Business Administration (Education).