COURSE TYPE:
Qualification
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Course Overview
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Learning Outcomes
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Fees Information
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Pathways & Careers
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Next Steps
- Course Enquiry
Course Overview
Overview
This qualification is ideal for you if your work role requires you to operate in the first line of management, and is suited to a wide range of organisational and industry contexts. Whether you are currently working in a leadership position or are an aspiring leader - this nationally recognised qualification will help you gain additional skills and knowledge to further your career. At this level, as a frontline manager you provide leadership and guidance to others and take responsibility for the effective functioning and performance of the work team and its work outcomes.
Where and When
Select a location to view course offerings and apply.
Wodonga - McKoy Street Main Campus
Talk to your employer about this traineeship
General Trainee, Start Feb, Thursday evenings, 5.30pm-8.30pm, on campus
Contact Us »Apply by 07 Feb 2026 to study in Semester 1
Start Feb, 12 Saturday Workshops, 9.30am-4.30pm, on campus
Apply Now »Apply by 12 Feb 2026 to study in Semester 1
Start Feb, day to be advised,on campus
Apply Now »Talk to your employer about this traineeship
Registered Trainee
Contact Us » Duration
Blended Learning: 10 Months. Traineeship: 24 months.
Requirements
Once you submit an application for this course you will receive a separate email from LLN Robot to complete a Learning, Reading, Writing, Oral and Numeracy Assessment online.
Assessment
The assessments will enable students to demonstrate the underpinning knowledge, skills and attributes required to meet the course outcomes. A range of assessment strategies to meet different student's needs will be selected.
Learning Outcomes
Skills Developed
- Promote innovation in a team environment
- Develop work priorities
- Coordinate implementation of customer service strategies
- Show leadership and provide personal leadership in the workplace
- Establish effective workplace relationships
- Promote team effectiveness and implement operational plans
- Implement and monitor WHS policies, procedures and programs to meet legislative requirements
- Analyse consumer behaviour for specific markets
Certification
By successfully completing this course you will receive a nationally recognised AQF qualification.
Compulsory Units
BSBCMM412 - Lead difficult conversations
BSBCRT411 - Apply critical thinking to work practices
BSBLDR411 - Demonstrate leadership in the workplace
BSBLDR413 - Lead effective workplace relationships
BSBOPS402 - Coordinate business operational plans
BSBOPS404 - Implement customer service strategies
BSBPEF402 - Develop personal work priorities
BSBPEF502 - Develop and use emotional intelligence
BSBSTR402 - Implement continuous improvement
BSBWHS411 - Implement and monitor WHS policies, procedures and programs
BSBXCM401 - Apply communication strategies in the workplace
BSBXTW401 - Lead and facilitate a team
Fees Information
Fees
| 2026 | Tuition | Materials | Total |
|---|
| Government Funded | $3,190 | - | $3,190 |
| Concession | $638 | - | $638 |
| Full Tuition | $3,770 | - | $3,770 |
Fees Additional Information
The student tuition fees published are indicative only and can be subject to change given individual circumstances at the time of enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future. For more information see 'Fee information and eligibility' under the 'How to Apply' tab on the Wodonga TAFE website.
Pathways & Careers
Pathways
This qualification may lead to further studies in the same, or related industry including: Diploma of Leadership and Management, or Diploma of Business.
Careers
- Coordinator
- Leading Hand
- Supervisor
- Team Leader
- Front Line Manager
Next Steps
How To Apply
Applying for a course at Wodonga TAFE is a simple 4-5 step process. You can learn more here: Understanding the application process
Click the Apply Now button in the list below for the time and location that interests you.
Wodonga - McKoy Street Main Campus
Talk to your employer about this traineeship
General Trainee, Start Feb, Thursday evenings, 5.30pm-8.30pm, on campus
Contact Us »Apply by 07 Feb 2026 to study in Semester 1
Start Feb, 12 Saturday Workshops, 9.30am-4.30pm, on campus
Apply Now »Apply by 12 Feb 2026 to study in Semester 1
Start Feb, day to be advised,on campus
Apply Now »Talk to your employer about this traineeship
Registered Trainee
Contact Us »
Course Snapshot
FEES
DELIVERY METHOD
Employer Based (VET Providers Only)
Blended Delivery
DURATION
Blended Learning: 10 Months. Traineeship: 24 months.
I'm ready to apply! What next?
To begin your application, press the Apply Now button.
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