COURSE TYPE:
Qualification
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Course Overview
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Learning Outcomes
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Fees Information
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Pathways & Careers
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Next Steps
- Course Enquiry
Course Overview
Overview
Please note that the fees displayed are for enrolments commencing in 2026 and may change for 2027 commencements
Start your career in an office administration role! You will gain the skills and knowledge you need to be a competent office admin professional working in the world of business, with employment opportunities available across a range of industry sectors and roles. Get qualified and build confidence and expertise while you learn the foundations of office and business operations within the workplace.
Delivery
This course is offered in a blended model (on-campus and online). On-campus learning is in Wodonga. Online learning requires approximately 8 hours per week in addition to face-to-face requirements.
Where and When
Select a location to view course offerings and apply.
If the Apply Now button is not visible, submit an enquiry and we'll let you know when course applications open.
Please note: We reserve the right to close course intakes early. Many courses have limited places and high demand. Early applications are recommended. We reserve the right to cancel intakes and courses if there are insufficient student numbers.
Wodonga - McKoy Street
Applications open 27 Aug 2026 for the Semester 1 course
Start 19 Feb, Fridays, 9:00am-4:00pm, on campus
Contact Us » Duration
Public: 10 months
Traineeship: 1-2 years
Assessment
The assessments will enable students to demonstrate the underpinning knowledge, skills and attributes required to meet the course outcomes. A range of assessment strategies to meet student needs will be selected.
Careers and Futures Expo
Join us from 3 pm - 7 pm on Thursday 27 August for our Careers and Futures Expo.
Held on our Mc Koy St Campus, our teachers and course information experts will be on site to answer all of your course related questions and help you to navigate the enrolment process.
Explore our campus and training facilities, connect with local businesses and industry professionals to gain valuable insight into real-world career pathways.
Registration is free, learn more here - Expo information and registration
Learning Outcomes
Skills Developed
Skills and knowledge of:
- Initiative, prioritising, and problem solving
- Critical thinking
- Sustainability
- Inclusive work practices
- Managing personal wellbeing
- Time management/maintaining appointments
- File/Records management
- Team building
- Writing business documents
- Customer service
- Software competency - Intermediate Word, Excel, PowerPoint, and Outlook
Certification
By successfully completing this course you will receive a nationally recognised AQF qualification.
Compulsory Units
BSBCRT311 - Apply critical thinking skills in a team environment
BSBOPS304 - Deliver and monitor a service to customers
BSBPEF201 - Support personal wellbeing in the workplace
BSBPEF301 - Organise personal work priorities
BSBSUS211 - Participate in sustainable work practices
BSBTEC202 - Use digital technologies to communicate in a work environment
BSBTEC301 - Design and produce business documents
BSBTEC302 - Design and produce spreadsheets
BSBTEC303 - Create electronic presentations
BSBTWK301 - Use inclusive work practices
BSBWHS311 - Assist with maintaining workplace safety
BSBWRT311 - Write simple documents
BSBXCM301 - Engage in workplace communication
Fees Information
Fees
| 2026 | Tuition | Materials | Total |
|---|
| Government Funded | $2,450 | - | $2,450 |
| Concession | $490 | - | $490 |
| Full Tuition | $3,185 | - | $3,185 |
Fees Additional Information
Please note that the fees displayed are for enrolments commencing in 2026 and may change for 2027 commencements
The student tuition fees published are indicative only and can be subject to change given individual circumstances at the time of enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future. For more information see 'Fee information and eligibility' under the 'How to Apply' tab on the Wodonga TAFE website.
Pathways & Careers
Pathways
Successful completion of this qualification may lead you to further studies in business or a related sector such as management, human resources, or project management.
Careers
- Office administrative assistant
- Clerical worker
- Customer service/Reception administrator
- Data entry operator
- Information desk clerk
- Office administrator
- Office junior
- Receptionist
- Records Clerk
- Administrative Assistant
- Customer Service Representative
- Local Government Administrator
Next Steps
How To Apply
Applying for a course at Wodonga TAFE is a simple 4-5 step process. You can learn more here: Understanding the application process
Select a location to view course offerings and apply.
If the Apply Now button is not visible, submit an enquiry and we'll let you know when course applications open.
Please note: We reserve the right to close course intakes early. Many courses have limited places and high demand. Early applications are recommended. We reserve the right to cancel intakes and courses if there are insufficient student numbers.
Wodonga - McKoy Street
Applications open 27 Aug 2026 for the Semester 1 course
Start 19 Feb, Fridays, 9:00am-4:00pm, on campus
Contact Us »
Course Snapshot
FEES Please note that the fees displayed are for enrolments commencing in 2026 and may change for 2027 commencements
DELIVERY METHOD
Blended study methods
DURATION
Public: 10 months
Traineeship: 1-2 years
I'm ready to apply! What next?
Online applications are not open at the moment.
Press the Enquire Now button to register your interest.
DEBUG:
CourseHasOnlineEnrolment | CanApplyOnline: OK | Availabilities: OK | StudyMode Public: OK | ApplicationDates Parsed: OK (26/08/2026 2:00:00 PM:4/02/2027 2:00:00 PM) |