Student Multi Factor Authentication (MFA)

Wodonga TAFE uses Multi-Factor Authentication (MFA) for all active student accounts.

What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication (MFA) adds an extra layer of protection to your Wodonga TAFE account. In addition to signing in with your password, you will be asked to verify your identity using your mobile device.

Wodonga TAFE uses phishing-resistant MFA, which provides a higher level of security than traditional methods such as SMS codes. Verification is completed using the Microsoft Authenticator app and a passkey stored securely on your device.

When prompted, you will approve the sign-in using your device's fingerprint, face scan, or PIN.

Why is phishing-resistant MFA more secure?

Unlike SMS codes or traditional approval prompts, passkeys help protect you from phishing attacks and fake sign-in websites.

Benefits include:

• Your sign-in is more secure than using a password alone.
• Fake websites cannot steal your passkey.
• Your fingerprint or face scan never leaves your device.
• Even if someone knows your password, they cannot access your account without your registered device.

When will I need to use MFA?

When you access a Wodonga TAFE system, such as Moodle, you may be prompted to verify your identity using Microsoft Authenticator.

In most cases, you will receive a passkey prompt through the Microsoft Authenticator app and will need to approve the sign-in using your fingerprint, face scan, or device PIN.

When studying on campus and connected to a Wodonga TAFE network, you may be prompted less frequently for MFA.

How do I prepare to use MFA?

To use MFA, you will need to install the Microsoft Authenticator app on your smartphone and register your Wodonga TAFE account to setup a passkey.

Register passkeys in Authenticator on Android and iOS devices - Microsoft Learn

You can review and manage your security information at any time by visiting the Microsoft Security Info portal.

If your security information is out of date, you may be unable to access Wodonga TAFE systems such as Moodle.

Frequently Asked Questions
What if I get a new phone?

If you change or replace your phone, you may need to set up Microsoft Authenticator again before you can access Wodonga TAFE systems.

Visit the Microsoft Security Info portal to update your authentication methods.

Is my fingerprint or face scan shared with Wodonga TAFE?

No. Your fingerprint, face scan, or device PIN remains on your device and is never shared with Wodonga TAFE. Microsoft Authenticator simply confirms that you have verified your identity on your device.

What if I do not have my own mobile phone?

To use MFA, it is ideal that you have your own mobile phone. If you do not, there is still an option for you to use MFA. This option is only available to students who:

• do not have their own mobile phone, or a mobile phone they can easily access when logging in to a Wodonga TAFE system.
• need access to Wodonga TAFE systems when studying away from a Wodonga TAFE campus - at home, for example.

To apply for this option, please complete this form. A Wodonga TAFE representative will then contact you soon after to assist you.

I still need help! What now?

If you still require assistance with MFA after reading this article, please visit the ICT Help Desk in Building A of Wodonga TAFE's McKoy Street campus. Alternatively, you can call the Help Desk on 6055 6565 between the hours of 8am and 5pm, Monday to Friday.