Certificate III in Hospitality

Overview

Get qualified in hospitality! This qualification is available via direct entry, and also as a traineeship.

This course is available to you if you are a new entrant to industry, have an interest in obtaining a pathway into a hospitality career, or have existing experience within the broader hospitality industry.

This qualification provides a pathway to work in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafes and espresso bars. You will develop a broad and diverse range of skills while learning from industry-current teachers who are passionate about this ever-evolving and exciting industry.

For Trainees - as a trainee this qualification provides you with the opportunity to study as you work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and espresso bars.

Delivery Methods

• Blended – Teaching and assessment will be conducted on-campus and online.
• Traineeship – Teaching and assessment will be required to be conducted as part of a traineeship

Locations

• McKoy Street, Wodonga Vic (Main campus)

When You Can Enrol

• On-campus/blended: April 2024 - apply via the ‘Apply Now’ button in the course information page. If the course is not available for online application, register your details via the ‘Enquire Now’ form to be notified when future dates are scheduled, or to chat to our friendly Customer Experience team.

• Traineeship: Please contact the Australian Apprenticeship Support Network (AASN) as your first point of contact for queries about a traineeship or apprenticeship, www.australianapprenticeships.gov.au/about-aasn

Duration

Full Time: on-campus, 6 months. Traineeship: employer-based, 12-24 months (depending on agreement with employer)

Schedule

• On-campus/blended: 2024 course intake commencing Monday 15th April - three days per week (Mondays to Wednesdays), 9am-4pm. With additional restaurant service periods and events available for students to obtain practical experience. Please note there is approximately 8 hours per week required in addition to face-to-face requirements to complete online learning and assessments.

• Trainees: Individual training plans will be developed in consultation with your employer, as part of your traineeship.

Requirements

It is expected that you will meet industry and health requirements with your apparel and equipment. You will be required to purchase industry standard equipment and a uniform, to be worn only on restaurant days or service periods, which consists of - Black long-sleeved collared shirt – buttoned up front. Long black pants. Black enclosed lace-up shoes.

Restaurant service periods and/or work placement is a requirement of this course to achieve the qualifications.

You will be required to stand for long periods of time and will be required to handle heavy items eg three plates with food, undertake a broad range of duties eg wash dishes and clean.

You will be required to complete the unit SITXFSA001 Use hygienic practices for food safety prior to commencing food and beverage service. This unit is delivered as part of the training for the qualification.

It is recommended that you have your own laptop or have access to a computer and internet for at-home and online learning studies. Access to computer devices is available on campus, where required.

Field Placement

Students are required to complete a minimum of 36 service periods (shifts) in SITHIND004 - Work effectively in hospitality service.

You are able to achieve the completion of the 36 service periods over the duration of the qualification and will require attendance at all timetabled restaurant service periods - restaurant days will vary outside of standard timetables days.

It is highly recommended that you undertake placement in a commercial industry based hospitality environment. You are able to complete the service periods by mixing the timetabled on-campus service periods with work placement.

Support will be provided through the Practical Placement Coordinator to obtain suitable work placement.

For Trainees - You are able to achieve the completion of the 36 service periods with a combination of your work-based service periods and on-campus service periods.

Skills developed

A successful student will gain a range of well-developed hospitality service, sales and operational skills and a sound knowledge of Industry operations. You will gain and further enhance your skills in communication, teamwork, problem solving, technology and self-management skills and also learn essential business skills.

Compulsory Units

SITHIND006 Source and use information on the hospitality industry
SITHIND008 Work effectively in hospitality service
SITXCCS014 Provide service to customers
SITXCOM007 Show social and cultural sensitivity
SITXHRM007 Coach others in job skills
SITXWHS005 Participate in safe work practices
SITXFSA005 Use hygienic practices for food safety
SITHFAB021 Provide responsible service of alcohol
SITHFAB022 Clean and tidy bar areas
SITHFAB023 Operate a bar
SITHFAB025 Prepare and serve espresso coffee
SITHFAB036 Provide advice on food
SITXFIN007 Process financial transactions
SIRXPDK001 Advise on products and services
ICTWEB306 Develop web presence using social media

Licences/Tickets

**SITXFSA001 Use hygienic practices for food safety
**SITHFAB002 Provide responsible service of alcohol

Included as part of the Certificate III in Hospitality

Certification

By successfully completing this course you will receive a nationally recognised AQF Qualification.

Fees

From 1 January 2019, Free TAFE for Priority Courses is a Victorian Government program that will pay your tuition fees to study in this selected course at Wodonga TAFE, if you’re eligible, subject to minimum numbers.

Government Funded $2,360.00 (Tuition $2,360.00, Materials $0.00)
Concession $472.00 (Tuition $472.00, Materials $0.00)
Fee For Service $3,540.00 (Tuition $3,540.00, Materials $0.00)

Fees Additional Information

The student tuition fees published are indicative only and can be subject to change given individual circumstances at the time of enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future. For more information see ‘Fee information and eligibility’ under the ‘How to Apply’ tab on the Wodonga TAFE website.

Careers

Food and Beverage Attendant Functions Attendant Bar Attendant Espresso Coffee Machine Operator Conference or Events Assistant Venue Assistant

Pathways

The Hospitality and events industry is diverse in nature, and this qualification allows for multi-skilling and specialisation in a variety of different sectors. After successful completion of the Certificate III in Hospitality students have the option to continue onto further study. Study pathways with Wodonga TAFE

Other Relevant Courses

Diploma of Event Management; Certificate III in Commercial Cookery; Certificate III in Patisserie

How to apply

Apply online now via the ‘Apply Now’ button. If the course is not available for online application, register your details via the ‘Enquire Now’ form to be notified when future dates are scheduled, or to chat to our friendly Customer Experience team.

Once you submit an application for this course you will receive a separate email from LLN Robot to complete both a Digital Assessment and a Learning, Reading, Writing, Oral and Numeracy Assessment (LLN Assessment) online.

Please check your junk mail if this does not come to your inbox. All students are asked to complete the Digital and LLN assessments to determine any support requirements and to ensure the course and mode of delivery is suitable for the student.

Please allow one hour to complete the Digital and LLN assessments. You will need a computer with speakers or headphones as there is an audio section in the LLN assessment.

Your LLN and Digital assessments will need to be completed one week after receiving it to progress your application to the next stage, or your application may be withdrawn due to inactivity.

If you are unable to access the LLN assessment or the Digital assessment links please contact our Customer Experience team as soon possible.

Note: Completion of the LLN and Digital assessments does not guarantee a place in the course at Wodonga TAFE. Numbers are limited and selected applicants will be contacted to attend an interview. If an applicant is not accepted into their preferred course they will be contacted and provided information on alternate pathways and/or courses.

For traineeship information and enrolments, the Australian Apprenticeship Support Network (AASN) is your first point of contact for queries about a traineeship or apprenticeship, www.australianapprenticeships.gov.au/about-aasn.

Please note: We reserve the right to close course intakes early. Many courses have limited places and high demand. Early applications are recommended. We reserve the right to cancel intakes and courses if there are insufficient student numbers.