Community Services and Health

Certificate III in Business Administration (Medical)

BSB31107

Overview

Where this course may lead

Successful completion of this course may lead to future employment opportunities for you as a medical receptionist or medical secretary.

What you learn

You develop your ability to greet patients and other visitors, and to respond to face-to-face and telephone enquiries. You learn how to:

  • arrange appointments
  • process accounts
  • conduct online transactions
  • maintain medical records.

Details

Delivery method and course duration

Course duration 12 months, or self-paced.

Course mode Traineeship, or part-time, or distance education.

Entry requirements

There are no entry requirements.

Assessment

The level of competency you develop from your training will be assessed using the following methods:

  • Observation at work, Observation in simulated environment (e.g. at TAFE), Project / assignment / activity, Practical assessment, On-the-job assessment, Interview / oral questioning, Portfolio of your work, Third party (workplace) report, Learning Journal.

Your teachers will provide you with more information on specific requirements at the start of each unit and they will assist with any support you may need.

Outcomes and accreditations

If you successfully complete this course, you receive an AQF qualification.

Related courses

  • BSB40507 - Certificate IV in Business Administration
  • BSB50407 - Diploma of Business Administration

Content

The units you study for this qualification may vary according to industry and workplace requirements. Please contact the department for a full list of units available to you.

This qualification may have prerequisites, co-requisite or bridging units from lower or higher level qualifications. For further clarification contact the department.

Where applicants can show evidence of prior qualification or experience in a related field, there may be an opportunity to apply for recognition to be given for previous study, knowledge, and/or skills resulting from work or life experience relevant to this qualification. Please contact the department for further information about Skills Recognition.

Enrol now

Fees and charges

Information about course fees is available from our website at www.wodongatafe.edu.au/feesandcharges, or refer to our Fees, Charges and Refunds brochure.

How to apply

Please apply direct to Business, Communications, and Service Industries.

For more information

Business, Communications and Service Industries
02 6055 6000
02 6055 6717
87 McKoy Street
West Wodonga Vic 3690
PO Box 963
Wodonga Vic 3689