Certificate II in Business

Where this course may lead

You develop the knowledge, skills, and attitudes you need to work effectively and confidently as a receptionist or clerical assistant in a modern office.

What you learn

In addition to communication and general reception skills, you learn about current, automated office technologies and business practices using Microsoft® Windows and Microsoft® Office, which offer the most frequently used computer applications in an office environment.

Delivery method and course duration

Course duration Up to 12 months.

Course mode Traineeship, or VCAL.

Entry requirements

There are no formal pre-requisites for this qualification. We recommend that you have completed Year 10 as a minimum, or that you enrol as a mature-aged student.

Assessment

The level of competency you develop from your training will be assessed using the following methods:

• Observation at work, Observation in simulated environment (e.g. at TAFE), Project/assignment/activity, Practical assessment, On-the-job assessment, Interview/oral questioning, Portfolio of your work, Third party (workplace) report, Learning Journal.

Your teachers will provide you with more information on specific requirements at the start of each unit and they will assist with any support you may need.

Outcomes and accreditations

If you successfully complete this course, you receive an AQF qualification.

Related courses

• BSB31107 - Certificate III in Business Administration (Medical)
• BSB30407 - Certificate III in Business Administration

The units you study for this qualification may vary according to industry and workplace requirements. Please contact the department for a full list of units available to you.

This qualification may have prerequisites, co-requisite or bridging units from lower or higher level qualifications. For further clarification contact the department.

Where applicants can show evidence of prior qualification or experience in a related field, there may be an opportunity to apply for recognition to be given for previous study, knowledge, and/or skills resulting from work or life experience relevant to this qualification. Please contact the department for further information about Skills Recognition.

Fees and charges

Information about course fees is available from our website at www.wodongatafe.edu.au/feesandcharges, or refer to our Fees, Charges and Refunds brochure.

How to apply

Please apply direct to Business, Communications, and Service Industries.

For more information