Equal opportunity
Wodonga Institute of TAFE is dedicated to the equality of opportunity for students and staff. We aim to act with integrity, treating all with honesty, fairness, and discretion while showing respect for diversity and difference. Our policies aim to encourage people from under-represented or disadvantaged groups to enrol in and enhance their opportunities to complete courses successfully.
In particular, the staff from Student Services are consistently recognised regionally and nationally for their innovative practices in making sure that the learning needs of students with a disability and students from diverse cultures and backgrounds are met. Training in diversity management diversity is part of the Institute's induction process for all staff members - teaching and non-teaching - making sure that access for all is part of our daily work practice.
The Institute takes any unfair behaviours that will impact on the wellbeing of students while they are studying at Wodonga TAFE very seriously.
Please contact Student Services if you want more information or want to discuss our equity policies and practices.
Phone 02 6055 6606 | Email ls@wodongatafe.edu.au
Grievance and appeals procedures
Wodonga Institute of TAFE has grievance and appeals procedures in place for learners and staff. These procedures generally come into play after all other attempts to resolve grievances and appeals have been exhausted.
The grievance and appeals procedures reflect substantive fairness and natural justice procedures.
- Substantive fairness ensures that the outcome is achieved after a fair process has taken place.
- Natural justice applies to decisions that affect people's rights and interests. Under these guidelines, the person who has had a complaint made about him/her must know what the allegations are and who made them.
All grievance and appeals matters and issues are handled confidentially, impartially, and sympathetically by someone who is accepted by each party as being impartial.
If you need more information about grievance and appeals procedures at Wodonga Institute of TAFE, please contact the equity coordinator.
Phone 02 6055 6662 | Email equity@wodongatafe.edu.au
Resolving disputes
Wodonga Institute of TAFE has a resolution procedure in place to resolve most complaints about unfair treatment, bullying, harassment, and discrimination.
If the issue can be resolved quickly through mediation or negotiation, the process is initially an informal one. If the issue cannot be resolved at this informal stage or if the issue is too severe to be managed in this way, formal procedures can be implemented. The Chief Executive Officer of Wodonga Institute is involved when formal resolution procedures are implemented.
The principles of natural justice and substantive fairness apply to all aspects of the resolution process at Wodonga Institute.
- Substantive fairness ensures that the outcome is achieved after a fair process has taken place.
- Natural justice applies to decisions that affect people's rights and interests. Under these guidelines, the person who has had a complaint made about him/her must know what the allegations are and who made them.
All resolution processes are handled confidentially, impartially, sympathetically, and in a timely manner by someone who is accepted by all parties as being impartial.
If you need more information about the process for resolving disputes at Wodonga Institute of TAFE, please contact the equity coordinator.
Phone 02 6055 6662 | Email equity@wodongatafe.edu.au